Once you submit a new space or listing, it enters our review queue. Here is what you need to know about the status of your submission:
Review timeline
Most new space submissions and resubmissions are reviewed by our team within 1 hour during standard operating hours.
Common reasons for delays (pending status)
Photo Quality & Quantity: We require a minimum of 10 high-quality photos (though 20+ is recommended). Photos must clearly depict the space included in your hourly rate and cannot be blurry or low-resolution. View photo tips and requirements.
Payout Information: Your bank account must be fully set up for direct deposit. Payouts are sent via direct deposit after a booking is completed, so missing fields in your host profile will prevent your listing from going live.
Incomplete Details: Missing required information such as FAQs, amenities, and host rules.
How to complete required updates
If our team determines that your listing needs changes before it can go live, you will receive an email from [email protected] with the subject: "Updates required to get your space live."
To complete required updates:
Click "Review required updates" in that email to see the specific details.
Alternatively, go to your "My Listings" tab and click "View required updates" on the space onboarding form.
Once updates are complete, click "Resubmit your space for review"
Why a listing might be rejected
In some cases, a space may not qualify for the platform. Common reasons include:
Spaces Actively Listed for Sale or Rent: Spaces that are actively listed for sale or rent on third-party websites are not allowed on Peerspace. If your space is no longer for sale or rent, you can reply to the rejection email and provide additional documentation proving your right to list the space.
Moving Vehicles or Portable Spaces: Spaces such as boats, RVs, buses, and other portable or inflatable setups are not allowed.
Common Areas: Spaces like shared pools or outdoor lounge areas that are considered common areas are not eligible for listing.
Unfurnished Spaces: Empty properties are no longer accepted due to limited use cases. To qualify, spaces must be set up for events, photo shoots, or corporate meetings, with quality photos showcasing these setups.
Spaces Too Small: Spaces that are too small to meet category requirements, such as an outdoor bathhouse, are not eligible.
Duplicate Listings: Peerspace does not allow multiple listings for the same space. If your space is already listed and active, additional submissions for the same space will be rejected.
The space is connected to a suspended or deactivated account.
If you have questions about your specific submission, please contact support.