By booking through Peerspace, guests agree to cover in full any damages that they or their invitees cause during a booking. Hosts are responsible for basic cleanup and removal of trash. For more on what is considered host cleanup vs. damages that can be reported to Peerspace, review our cleaning fee reference guide. We recommend that hosts and guests thoroughly document the condition of the space as received at the booking’s start time and again after the booking’s conclusion to ensure that proper evidence is available in the event of a dispute. This will make it easier for us to mediate any potential disputes.
For bookings in the United States:
Any damage reimbursement requests resulting from a U.S. booking and exceeding $100 in total value will be resolved through the Peerspace Property Damage Guarantee. Under this Guarantee, eligible hosts will be paid for replacement or repair costs of host property within the rented venue that is damaged by a guest or attendee during a booking. Examples could include damaged furniture, floors and carpets, or host-owned production equipment. The maximum value per damaged item is $7,500, and the maximum value per booking is $25,000. All damage reimbursement requests are subject to a $100 minimum that is payable by you. For example, if your reimbursement request is for a total value of $500, the reimbursed amount will be $400 upon reimbursement request approval.
You can find a list of example items that may be covered as well as items that are not covered here.
If the total value of your damage is $100 or less or occurred outside of the U.S, we may assist you in recovering these losses from a guest but are unable to guarantee collection of payment and reimbursement for this amount.
For bookings outside of the United States:
Please click here for instructions on how to submit a property damage reimbursement request for bookings outside of the U.S.
Hosts and guests should always ensure that they have the proper insurance in place for the activity being booked (this is a requirement for using Peerspace). In addition, Peerspace provides hosts with supplemental liability insurance for all bookings that comply with our Peerspace Services Agreement and includes a liability limit of $1,000,000 for all Peerspace bookings.* You can find more information regarding this policy here. Additional information regarding guest insurance can be found here. Hosts can also require a refundable security/damage deposit that the guest would provide before the start of the booking. Provided there are no damages to the space, this deposit would be returned to them at the end of the booking. Hosts wishing to require this type of deposit must clearly state so in their listing's Host Rules, including the required deposit amount and method of collection. Learn more.
Read our Services Agreement for more information.
*Please note that limits shown are in USD. Coverage extends to all markets in which Peerspace currently operates, the liability limits for which are 1,000,000 of the local currency.