When a guest sends you a booking request, you will receive an email notification detailing the booking and your expected payout. From the time you receive the request, you will have two business days to Accept or Decline it from your Peerspace account. If neither action is taken, the request will expire.
Accepting a request confirms the booking and charges the guest in full. Declining the request releases the authorization hold on the guest’s card. Make sure you are familiar with our cancellation policy and payment process.
Hosts should act on every booking request rather than letting any expire, as expired bookings negatively impact your response rate. If you need more information before taking action, we encourage you to directly message the guest.
Custom booking requests
If you and the guest agree on any pricing for the booking that differs from your space's listed hourly rate (weekend rates, non-profit discounts, additional equipment rentals etc.), you can create a custom offer for the guest to review and approve. Guests will have seven business days to accept or decline the Custom Offer.
Remember, listings must be fully transparent with regards to any costs for booking your space. Use the About the Space section to clearly detail any pricing variations, such as full-day rates, discounts, weekend rates or rates for large scope bookings. Please keep in mind Peerspace's service fee for hosts and processing fee for guests when quoting a price to your guest.
For a summary of the fees related to Peerspace bookings, please review our Fees Overview.
The Peerspace booking flow
If you have any concerns about a specific inquiry, please don't hesitate to get in touch.