When a booking request is submitted, an authorization hold will be placed on your credit card for the amount of the booking total to ensure there are enough funds available in the account. A hold often reads as a "pending" or "processing" transaction in your bank statement. The card you have on file will not be charged in full until the booking request is accepted by the host.
As soon as the host accepts your booking, the reservation is confirmed and the Peerspace cancellation and refund policy takes effect.
We highly recommend that you only submit a booking request when you are certain that a cancellation is very unlikely.
Use the “Message Host" button under the host's profile photo to check availability and ask any questions you have before booking. As a best practice, we recommend reaching out to 3-5 spaces in order to increase your chances of finding the right fit.
For more information, head over to our explanation of the payment process.