How does overtime work?

Sometimes your booking is going so well that you lose track of time or decide you want to extend the length of your productive stay in a host's space. As a guest, if you stay beyond the length of time allocated in the booking, you will be charged for overtime at time-and-a-half (150% of the host's hourly rate) and prorated by the half-hour.

For example, if you stay beyond the scheduled end time for an additional 45 minutes, a charge for time-and-a-half would be collected for 60 minutes worth of time in the space. The price premium on overtime ensures that hosts are able to pay for any needed resources or staff to stay beyond the time previously agreed upon in the booking confirmation.

If you are interested in extending your booking while in the space, please make sure to check in with the host to make sure they can accommodate your overtime request. In some cases, the space may not be available beyond the hours previously reserved.  If it is and the host agrees to let you stay, they will let us know and we will notify you of the additional charge to your card for overtime.

If the host agrees to let you use the space for additional time after the booking is confirmed but before it takes place, they can decide whether to charge it as overtime or at their space's normal rate.  If they decide to not charge overtime in this case, let our Customer Success team know, and we can update your booking request with the extra hours.

As always, please remember that all bookings should be made to include your setup and teardown time, which cannot take place outside of the hours of the booking (whether before or after), or it will be charged as overtime.

For more information, head over to our explanation of the payment process

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