We require hosts to use a friendly profile photo of themselves. We have gotten a lot of feedback from guests who feel more comfortable messaging hosts when they can put a face to their name, and our goal is to continue to build that type of trust in the marketplace, as it leads to more inquiries and bookings. Keep in mind, this photo can't include a logo.
To add your photo, you can edit your profile.
We require that hosts use their real first and last name for verification purposes, though only the last initial will be publicly visible on our platform. The host's phone number is also needed, which our team may use for booking-related matters. It will only be shared with guests when they book.
You can choose to receive text message notifications when guests message and send requests.
If you would like to change the email address your account is under, please let us know what your account's current email is and the one you would like it switched to.