Overtime: Overtime charges are automatically processed. Once a host submits overtime for your booking, your card on file will be charged and you will receive an email with the details. From that time, you will have 48 hours to dispute the charges by reaching out to us.
Extra Charges: Additional charge items submitted by hosts after a booking are manually handled by our Customer Experience Team. Once we receive the host submission, we email you with a breakdown of the charges. We provide a 48 hour timeframe in which to dispute any charges. After that time, we process the charges on the same card used for the initial booking.