How do I withdraw a booking request?

We understand that sometimes your plans will change. After submitting a formal booking request, you can withdraw the request at no cost anytime before the host accepts the request. 

To withdraw your booking request:

  • While logged into the site, navigate to the “Inbox” tab of your account.
  • Select  the request you’d like to withdraw.
  • Click the “Withdraw Booking” button, choose your reason, and submit.

Once a request is withdrawn, it becomes inactive and the full amount of funds including the processing fee are returned to your account. Please note, it may take a few days, depending on your bank, to see the change reflected in your statements.

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