How do I cancel a booking?

If you would like to reschedule or update the booking, you can do so by using the booking update feature.

A booking must be formally cancelled through your Peerspace account from the website (desktop and mobile) or the iOS app.

  • Navigate to the bookings tab of your account 
  • Click on the booking in question
  • Click “Cancel Booking”, located at the top of the page


  • You will need to include a reason for cancelling the booking and click the red “Cancel Booking” button.


Please note: Contacting support about cancelling a booking or messaging about a cancellation through your Peerspace inbox does not count as a formal cancellation.

Once the cancellation is submitted on your end, the appropriate refund (if applicable) will process immediately. Please allow 7-10 business days depending on your bank for the refunded amount to reflect back into your account.

Please note that all cancellations are subject to the Peerspace cancellation and refund policy.

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