Host safety and support is incredibly important to us. That’s why Peerspace provides insurance custom built for short-term use so that hosts receive unprecedented protection when they invite others into their space. This coverage is automatically included on every booking made on Peerspace up to $1,000,000 (US) and £1,000,000 (UK) in the event of injury or property damage liability. We created this policy so that hosts and guests can feel secure knowing that coverage exists in qualifying circumstances. More details here. This policy does not cover any potential damages a guest or their attendees may cause in your space.
The coverage offered by Peerspace is supplemental. This means that it will kick in once your primary coverage is exhausted.
Hosts and guests should ensure that they have their own insurance in place prior to using Peerspace. The Peerspace Customer Experience team can help guests obtain short-term event insurance for their booking.
Peerspace reserves the right to charge guests for damages to space documented by the host and reported to us within 3 days of the booking. Hosts can also require a day-of security/damage deposit in the form of a check or credit card authorization that the guest would provide in person at the start of the booking. Provided there are no damages to the space, this deposit would be returned to them at the end of the booking. Hosts wishing to require this type of deposit must clearly state so in their listing's Host Rules, including the required deposit amount.
We recommend that hosts and guests thoroughly document the condition of the space as received at the booking’s start time and again after the booking’s conclusion to ensure that proper evidence is available in the event of a dispute.
For more details on insurance you are required to have and the supplemental coverage Peerspace provides, please review our Terms and Conditions.
We are working hard to create a safe, reliable, and trustworthy community. Here are some of the things we’re doing behind the scenes to minimize booking risk and create peace of mind.