While we expect host-initiated cancellations to be rare, we understand that unfortunate circumstances may occasionally necessitate a cancellation.
If your host cancels your booking, the transaction amount including all Peerspace fees will be refunded to you in full. Our Customer Experience team will try our best to re-accommodate you, either in another space or at a later time in the same space. For detailed guidance, please refer to our comprehensive resource on locating alternative spaces after a cancellation.
We understand that these cancellations impact the high standard of service by which Peerspace’s marketplace operates, and we have formalized a host-initiated cancellation policy to discourage cancellations outside of emergencies.
For more information, please familiarize yourself with our full Cancellation and Refund Policy.