We’ve made it easy for you to reach out to hosts, but we understand that sometimes, you might encounter a situation where a host isn’t responding right away.
Before your booking is confirmed, you can check the host's response time on their listing page. This shows the average time it takes them to reply to inquiries. Once you submit your request, the host has two business days to either Accept or Decline. Most hosts respond within 24 hours, but if you’re having difficulty receiving a response, let us know by clicking here - we're here to help!
After a booking is confirmed, if you’re finding a host unresponsive for days at a time, reach out to us by clicking here. We’ll contact the host on your behalf and make sure things get back on track. We're always here to ensure your booking experience goes smoothly!