If details change after a booking is confirmed, you may need to add charges to the reservation. This can happen if the guest requests additional services or equipment before the booking takes place.
Hosts can add these charges directly through the booking on Peerspace. Submitting charges through the platform helps keep payments secure, ensures the request is properly documented, and keeps your booking protected with Peerspace host coverage.
Adding charges to an existing booking
Before the booking takes place
You can update the date, time, and price (including the space subtotal, cleaning fee, and any add-ons) up to 2 hours before the booking starts.
How to update booking details
Open the booking details page on your Bookings tab
Select Add charges
Enter the amount and description
Submit the update for the guest to review
The guest will receive a notification and can approve the updated total. If the guest does not approve the booking update, the booking will remain active at the original approved cost.
During the booking
If overtime, extra attendees, or add-ons come up while the booking is still underway, you don't need to wait until it ends — request the charge directly in the app (open the booking's message thread in your Inbox, tap "Request additional payment from guest"). This works the same way as requesting it after the booking: your guest is notified and has 48 hours to accept and pay, or dispute it.
After the booking takes place
Booking ran longer than scheduled, more attendees than booked, or guest wants add-ons → Request this directly in the app (open the booking's message thread in your Inbox, tap "Request additional payment from guest") — available from when the booking starts until 72 hours after it ends.
See: How does overtime work?
Damages, cleaning, or rule breaks → Submit via the "Add other charges" button in your post-booking review email, within 72 hours of the booking's end.
See: Request additional charges after a booking
Additional charges are processed differently depending on if the event has occurred yet or not. Payments to hosts are sent via direct deposit to your bank account on file with us or our third-party partner in certain instances (i.e. reimbursements paid via our Property Damage Guarantee).
Please note: Peerspace is unable to pursue or support arbitrary fines. Arbitrary fines are fines with an unspecified or unverifiable third party value. Third party receipts/invoices/estimates to substantiate the requested costs are required.
Examples of arbitrary fines include but are not limited to:
Penalty/Inconvenience Fines
Smoking fees
Confetti/Glitter usage
Furniture Rearrangement
Additional Cleaning
Trash Removal
Billing of your own time/labor
Potential lost revenue
Peerspace’s standard guest and host fees apply. Make sure you are familiar with our cancellation policy and payment process.
