Trust & Safety
Safety FAQs - Guests
- Why couldn’t my transaction be processed?
- What’s needed to successfully complete identity verification?
- Can a host require that I show them an ID for my booking to proceed?
- How do I obtain insurance for my booking?
- My host is not requiring me to have insurance for my booking. Do I still need to have insurance to avoid cancellation?
- Why is Peerspace asking for a Certificate of Insurance for my booking?
Tips & Resources
Safety FAQs - Hosts
- What’s needed to successfully complete identity verification?
- Can I require guests to show me an ID for my booking to proceed?
- Why is Peerspace asking for a Certificate of Insurance for my booking?
- Who has access to my verification data?
- Is identity verification required for all hosts to list their space?
- Is identity verification required for all guests to request a booking?