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  1. Support Center (EN)
  2. Trust & Safety

Trust & Safety

Safety FAQs - Guests

  • Why couldn’t my transaction be processed?
  • What’s needed to successfully complete identity verification?
  • Can a host require that I show them an ID for my booking to proceed?
  • How do I obtain insurance for my booking?
  • My host is not requiring me to have insurance for my booking. Do I still need to have insurance to avoid cancellation?
  • Why is Peerspace asking for a Certificate of Insurance for my booking?
See all 15 articles

Tips & Resources

  • Trust & Safety Center
  • Community Guidelines
  • Disclosing Security Cameras
  • COVID-19 Updates
  • Social Events Policy

Safety FAQs - Hosts

  • What’s needed to successfully complete identity verification?
  • Can I require guests to show me an ID for my booking to proceed?
  • Why is Peerspace asking for a Certificate of Insurance for my booking?
  • Who has access to my verification data?
  • Is identity verification required for all hosts to list their space?
  • Is identity verification required for all guests to request a booking?
See all 16 articles

Safety tips

  • Safety Tips for Hosts
  • Safety Tips for Guests
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