Before you begin
It is your choice whether to offer overtime to a guest. If you decide to, let them know when their time is almost up and confirm the rate with them upfront to avoid any miscommunication.
Note: You can submit an overtime request any time from when the booking starts until 72 hours after it ends. Peerspace cannot pursue charges past this time.
📱 Request it in the app. Overtime is requested directly in the Peerspace app — there's no separate form or email button for this. Open the booking's message thread in your Inbox and tap "Request additional payment from guest" to get started. You can do this while the booking is still underway or any time up to 72 hours after it ends.
How to request overtime
This works the same way whether your booking is at a standard rate or a custom invite-to-book rate — the app uses whatever rate applies to the booking.
1. Open the booking's message thread in your Inbox in the Peerspace app.
2. Tap "Request additional payment from guest" at the top of the thread, review the rules, and tap Continue.
3. Set the new end time you'd like to charge for. The app bills in 30-minute increments and requires 1x to 1.5x the booking's hourly rate as the overtime fee — setting a new end time only requests the fee, it does not change the booking's actual end time.
4. Add a message for your guest explaining the charge, then tap Send request.
What happens next
Your guest is notified and has 48 hours to accept and pay, or dispute the charge. If they accept, your payout is on its way once the charge is collected. If they dispute, our team will review and follow up with you.
Payout & timing
Payouts for overtime are automatically deposited into the bank account you have on file once the charge is collected. Depending on when you submit the request, the payment may arrive in a separate payout from your original booking payout.
⚠️ Don't miss the window. Overtime can be requested any time from when the booking starts until 72 hours after it ends. Peerspace cannot pursue charges submitted after this deadline.
Frequently asked questions
What if my guest disputes the overtime charge?
What if my guest disputes the overtime charge?
Guests have 48 hours to dispute an overtime charge after you submit the request. If a dispute is submitted, Peerspace will contact you directly.
Can I charge overtime in 15-minute increments?
Can I charge overtime in 15-minute increments?
No — overtime is requested in 30-minute increments only (e.g., 0.5 hr, 1 hr, 1.5 hrs).
Does the rate change for variable-rate or custom invite-to-book bookings?
Does the rate change for variable-rate or custom invite-to-book bookings?
No — the in-app request automatically uses whatever rate applies to your booking, whether that's a standard rate, a variable/attendee-based rate, or a custom invite-to-book rate. You don't need to select a rate type manually.
Can I charge for other extras at the same time?
Can I charge for other extras at the same time?
Yes. Additional attendees and add-ons are requested the same way — through "Request additional payment from guest" in the app. You can include multiple charge types in a single request. Damages, cleaning fees, and rule-break fees are handled separately through the completion email, not the in-app request.