How to Improve Your Lead to Booking Rate

Your Lead to Booking rate measures how often guest inquiries turn into confirmed bookings. This is where revenue is won or lost. A higher rate means you are converting more of the interest your listing generates into actual bookings.

Your dashboard compares your rate to Power Hosts with similar spaces, so you can see how effectively you are closing.

Why Leads Do Not Convert

Guests who inquire are already interested in your space. When they do not book, it is usually because of slow response times, unclear pricing, availability issues, or friction in the booking process. The good news: all of these are within your control.

How to Improve Your Lead to Booking Rate

1. Respond Quickly

Speed matters. Guests are often comparing multiple spaces at once, and the first host to respond has a significant advantage. Top-performing hosts respond in less than 2 hours on average.

Download the Peerspace app to get real-time push notifications and respond from anywhere.
Enable text message notifications so you never miss an inquiry.
Create message templates for easy, quick replies such as "Thanks for reaching out! Let me review the details and I will get back to you shortly," keeps the guest engaged while you prepare a full response.

For more tips, see How Do I Maintain a Healthy Response Time?

2. Enable Instant Book

Instant Book lets guests confirm a booking immediately without waiting for your approval. This removes friction from the process and captures guests who are ready to commit on the spot.

You can turn Instant Book on or off anytime. Learn how in How Do I Turn Instant Book On or Off?

3. Send Offers to Guests

When a guest inquires, you can send them an offer to accept or decline. Offers do not have to be custom. You can pre-approve a guest's request and send an offer based on the dates and times they have already requested. The guest then has 7 days to accept or decline.

This is one of the most effective ways to convert leads into bookings because it gives the guest a clear, one-click path to confirm.

You can also use offers to accommodate special requests by customizing pricing, attaching add-ons, or including specific notes. Learn more about the Invite-to-Book Feature.

4. Keep Your Calendar Accurate and Synced

If a guest inquires for a date that turns out to be unavailable, that is a lost booking. Declining due to availability also hurts your search ranking over time.

Sync your Google, iCloud, or Outlook calendar so your Peerspace availability updates automatically.
Manually block dates that are not available.
Check your calendar regularly, especially during busy periods.

5. Make Sure Your Pricing Is Accurate

Pricing surprises kill conversions. If a guest inquires expecting one rate and gets a different number in the offer, trust erodes quickly.

Set up day-of-week pricing so weekday and weekend rates are clear upfront.
Use time-of-day pricing if your rates vary by morning, afternoon, or evening.
Configure attendee-based pricing if costs change with group size.
All pricing options are available from your My Listings page.

When your listed price matches what guests see in their offer, they book with confidence.