Guests
Everything Peerspace guests need to know about how to use our marketplace to book inspiring spaces.
95 articles
- What type of spaces can I find on Peerspace?
- What are the benefits of booking through Peerspace?
- What is Peerspace?
- How do I create an account to book a space?
- What do I do if I did not receive the 4 digit code?
- How do I verify my email?
- How do I verify my phone number?
- How can I prepare myself to be a great guest?
- How does the Peerspace Affiliate Program work?
- Peerspace 101: Getting Started
- What is the cleaning fee charged by hosts?
- Does Peerspace offer insurance?
- Can a space have security cameras?
- Can you host a party at a space on Peerspace?
- How do I book a space using Instant Book?
- Are there restrictions on how I can use the space?
- What is the invite-to-book feature?
- How do I withdraw a booking request?
- How can I share my booking details with attendees?
- What can hosts charge for?
- How do I book a space?
- Is a Permit Required for My Booking?
- How does the payment system work?
- When will I be charged for my booking?
- Why was I charged for a booking when my host declined/expired/I withdrew?
- Why did my credit card get declined?
- What forms of payment do you accept?
- How do I add a credit/debit card?
- How do I pay using multiple credit cards?
- How long does it take for my funds to be returned from an authorization hold?
- How do I get a receipt for my booking?
- What is the Peerspace processing fee for guests?
- I keep trying to add my card but it says zip code / postal code error
- Can I pay for my booking in installments?
- How do I redeem Peerspace credit?
- How does Value Added Tax (VAT) work? (Non U.S. Guests Only)
- What should I do if my credit card fails due to insufficient funds on Peerspace?
- What do I do if there is an issue resulting from a booking?
- What do I do if the space looks nothing like the listing photos?
- What happens if we leave behind personal items after our booking?
- What do I do if I have a problem with the host or space?
- What if I left items behind during my booking?
- What do I do if a host doesn’t show up or I’m unable to access the space?
- What do I do if my host is unresponsive after the booking is confirmed or the day of the booking?
- What if there are pre-existing damages when I arrive for my booking?
- What is the overtime rate?
- What happens if I damage something in a space?
- How do I pay for extra charges?
- Is there a processing fee for overtime and extra charges?
- What if I need the space longer than I’ve booked?
- How does overtime work?
- Which third-party libraries does Peerspace use?
- What is Peerspace's process for handling copyright claims?
- Aviso de Privacidad de Peerspace - Septiembre 2024
- Aviso de Cookies de Peerspace (Septiembre 2024)
- Peerspace Cookie Notice (September 2024)
- Peerspace Privacy Notice (September 2024)
- How do I contact Peerspace Customer Support?