Hosts
Everything Peerspace hosts need to know about adding their space to our marketplace and booking it out.
165 articles
New Host Checklist
Does Peerspace support overnight accommodations for bookings?
Does Peerspace offer insurance?
Why should I keep transactions and communications only through Peerspace?
What is Peerspace?
How do I create an account to list a space?
How does Peerspace market my space?
How do I connect with guests before, during and after a booking?
What are the guidelines for content submitted on Peerspace?
Introducing New Host Milestones (Pilot Program)
Adding Attachments to Peerspace Messages
What are the steps to becoming a Peerspace host?
How much does it cost to list my space?
How can I make sure I am allowed to list my space?
Can I list my space if I live outside the United States?
How can I prepare myself to be a great host?
What is a Power Host?
How do I become a Power Host?
What are the benefits of being a Power Host?
What are the requirements for live listings?
What types of spaces can I list on Peerspace?
Which of the listing categories should I list my space under?
What should I add to the About the Space section of my listing?
What should be in my Host Rules?
Why is my listing still pending?
How should I categorize my space?
How do I provide arrival and wifi instructions to guests?
How do I charge a cleaning fee when guests book my space?
What am I not allowed to include on my listing?
How long does it take for listings to go live?
How do I add a listing to offer my space for other activities?
How do I submit a new space or venue on Peerspace?
Event Listing Optimization Checklist
How to set up Event FAQ
Photo Tips and Requirements for Listings
How to edit listing photos and photo requirements
How to edit individual listing details
5+ Marketing Tips From Power Hosts to Help You Drive More Bookings
How to add or edit Production FAQ
How do I add and edit enhanced cleaning to my space?
How to edit overall space details
How do I make a stronger Meeting listing?
How do I make a stronger Event listing?
How do I make a stronger Production listing?
How can I make my listing appeal to more guests and stay competitive?
How can high-resolution photos improve my chances of getting booked?
Meeting Listing Optimization Checklist
Production Listing Optimization Checklist
How to sync Google, iCloud, Office 365, Exchange, or Outlook
How to sync with Airbnb, VRBO, and other calendars that provide an iCalendar or ics URL link
How to incorporate a buffer time in between bookings
Create a Peerspace Google Calendar for Sync
How do I manage availability on Peerspace?
Where can I view my calendar?
Can I sync a calendar with Peerspace?
How do I block time on my calendar?
What are my Operating Hours?
How do I edit my Operating Hours?
Can a guest book outside of my Operating Hours?
Can I override my Operating Hours for a guest?
What is instant book?
How does Instant Book work?
Instant Book Guidelines
How do I turn Instant Book on or off?
What should my base rate be?
How do I set rates for specific days of the week or times of day?
Where do I find my VAT tax invoice? (Non U.S. Hosts Only)
5 pricing strategies to consider for your space
What is the invite-to-book feature?
How do I set tiered rates based on number of attendees?
How should I price my space?
What is an 8+ hour discount?
Can I require guests to pay a security deposit?
How does Value Added Tax (VAT) work? (Non U.S. Hosts Only)
How do I add my Value Added Tax (VAT) information? (Non U.S. Hosts Only)
Reporting sales tax on your bookings
How do I find my IBAN?
How do I get paid for a booking?
What do my payout statuses mean?
When will I receive my payout?
Why does Peerspace need my bank information?
What is the Peerspace service fee?
Why is my payout missing overtime/extra charges?
How do I find my BSB and bank account number?
How do I provide a VAT receipt for my guest/booking (Non U.S. Hosts Only)
How much is my payout?
How do I view my payouts?
How do I add or change my US bank account/direct deposit information?
How do I find my Routing and Account Number?
Should I verify my account as a business, individual or nonprofit?
How do I find my sort code and bank account number? (UK Host Payouts)
How do I find my institution and/or transit number?
How do I add or change my Canadian bank account/direct deposit information?
How do I download my payout history?
What is an authorized representative?
Do I need to pay taxes on payouts from Peerspace bookings? (US only)
What is the cancellation and refund policy?
What are the cancellation policies I can choose for my space?
How do I change my cancellation policy?
What if I need to cancel a booking I confirmed with a guest?
How do I cancel a booking?
Can I cancel an Instant Booking?
Can hosts cancel a booking without penalties?
What happens if a guest cancels their booking?
How do I offer a guest more of a refund?
What happens if a guest doesn’t show up to their confirmed booking?
Can I Charge for Rule Breaks?
What do I do if there is an issue resulting from a booking?
How do I submit a request for add on charges or additional cleaning fees after a booking?
Why are extra charges processed on different days from my booking payout?
What do I do if a guest stays past their booking end time?
How do I charge overtime?
How do I submit overtime for bookings with a custom rate?
How do I add charges to a booking after it has been accepted?
Is there a fee for additional charges?
What is the Property Damage Guarantee?
What do I do if a booking results in damage to my space or property?
How do I submit a request for damage reimbursement for bookings outside of the United States?
How do I submit a request for damage reimbursement for under $100?
What is covered under the Property Damage Guarantee?
How do I submit a property damage reimbursement request?
How will I be reimbursed for property damages?
How do I delete a listing?
How do I change my email?
How do I change my password?
Can I have more than one email or account holder?
How do I transfer my account to someone else?
How do I pause my listings?
How do I switch from Facebook/Google/Apple ID login to email login?
How do I switch from Facebook/Google/Apple ID login to email login?
How do I deactivate my account?
How do I change my profile photo?
Why shouldn't I let booking requests expire?
Where do I view my past bookings?
How do I set up notifications so I never miss a message?
What happens when I receive a booking request?
Can I schedule a site visit with a guest before they book?
What factors determine where my listing appears in search results?
What is my response time and response rate?
How do I maintain a healthy response time and response rate?
How can I share my Peerspace listing?
Host Performance Guide